Welcome to Kamran Fitness. These Terms & Conditions apply when you visit our website, browse our products, place an order, or use any service available through kamranfitness.com.au.
By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
About Kamran Fitness
Kamran Fitness is an online fitness accessories store serving customers in Australia.
Our goal is to provide practical, reliable, and easy-to-use fitness products for gym, travel, and everyday active lifestyles.
For questions about your order, product, delivery, return, or refund, you can contact us at:
Email: info@kamranfitness.com.au
Phone: 0451 935 647
Address: 4/55 baird avenue matraville NSW 2036
Use of Our Website
You agree to use our website only for lawful purposes.
You must not use our website in a way that may:
- Damage, interrupt, or affect website performance
- Attempt to gain unauthorized access to our systems
- Copy, misuse, or reproduce our content without permission
- Provide false, incomplete, or misleading information
- Place fraudulent or unauthorized orders
We may restrict access to our website or cancel orders if we believe there has been misuse, fraud, or activity that violates these Terms.
Product Information
We aim to display accurate product information, including product descriptions, images, prices, availability, and features.
However, small differences may occur due to screen settings, photography, packaging updates, or product improvements.
We make reasonable efforts to ensure all product information is correct, but we do not guarantee that every detail on the website will always be error-free.
If we find an error in product information, price, stock status, or order details, we may contact you before processing your order.
Product Suitability
Our fitness products are designed for general gym, travel, and lifestyle use.
Customers are responsible for checking whether a product is suitable for their personal needs before purchase.
Any product information on our website is provided for general guidance only. It should not be considered medical, health, or professional fitness advice.
We do not guarantee any specific fitness, weight loss, strength, or health result from using our products.
Prices and Currency
All prices on our website are shown in Australian Dollars (AUD) unless stated otherwise.
We may update product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
The final price payable will be shown at checkout before you complete your order.
Orders and Payment
When you place an order, you agree that all information provided is accurate and complete.
After placing an order, you may receive an order confirmation by email. This confirmation means we have received your order, but it does not guarantee final acceptance.
We reserve the right to cancel or refuse an order if:
- Payment is not completed
- Product information or pricing contains an error
- The product is unavailable
- The order appears suspicious or fraudulent
- Delivery details are incomplete or incorrect
If your payment has already been made and we cancel your order, we will issue a refund to the original payment method.
Shipping and Delivery
We currently deliver orders within Australia only.
Kamran Fitness offers free standard delivery across Australia on eligible orders.
Orders are usually processed within 1–2 business days after payment confirmation.
Estimated delivery time is usually 2–7 business days after dispatch, depending on your location and courier availability.
Delivery may take longer due to public holidays, remote areas, courier delays, weather conditions, or incorrect address details.
For full delivery details, please review our Shipping Policy.
Incorrect Delivery Information
Customers are responsible for providing the correct shipping address at checkout.
If you enter an incorrect address, please contact us as soon as possible.
We can only update the address if the order has not yet been dispatched.
Kamran Fitness is not responsible for delays or failed delivery caused by incorrect or incomplete customer-provided address details.
Returns, Refunds, and Exchanges
Kamran Fitness offers free returns and exchanges within 15 days of delivery for eligible products.
To be eligible, the item must be unused, in original packaging, in resellable condition, and returned with all tags, accessories, and proof of purchase.
Refunds are processed to the original payment method after the returned item has been received and inspected.
For complete details, please read our Return & Refund Policy.
Nothing in these Terms limits your rights under Australian Consumer Law.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.
Please provide:
- Your order number
- A clear description of the issue
- Photos of the product and packaging
After reviewing the issue, we will offer a suitable solution, such as a replacement, exchange, refund, or another remedy required by law.
Availability of Products
Product availability may change without notice.
If a product becomes unavailable after you place an order, we will contact you and may offer:
- A replacement product
- A refund
- Another suitable solution
We do not guarantee that any product will remain available at all times.
Promotions and Discounts
From time to time, we may offer discounts, promotions, or special offers.
Promotions may be changed, extended, or withdrawn at any time.
Discount codes must be used before checkout and cannot usually be applied after an order has been placed.
Promotions cannot be exchanged for cash unless required by law.
Website Content
All content on this website, including text, images, graphics, product descriptions, logos, icons, and layout, belongs to Kamran Fitness or is used with permission.
You may not copy, reproduce, sell, modify, or distribute our website content without written permission.
You may use our website for personal shopping and general browsing only.
Customer Reviews and Feedback
If you submit a review, testimonial, comment, or feedback, you agree that it must be honest, lawful, and based on your real experience.
We may remove reviews or comments that contain:
- False or misleading claims
- Offensive or abusive language
- Spam or promotional content
- Private personal information
- Content unrelated to the product or service
By submitting feedback, you allow Kamran Fitness to display, edit, or use it for website, customer service, or promotional purposes.
Third-Party Links
Our website may contain links to third-party websites, tools, payment providers, or services.
These third-party websites are not controlled by Kamran Fitness.
We are not responsible for the content, privacy practices, security, or terms of any third-party website.
Customers should review third-party policies before using those services.
Privacy
Your privacy is important to us.
When you use our website or place an order, we may collect information needed to process your order, provide customer support, deliver products, and improve our services.
For more details, please read our Privacy Policy.
The OAIC explains that a privacy policy should clearly explain how an organisation handles personal information.
Limitation of Liability
To the maximum extent permitted by law, Kamran Fitness is not responsible for indirect, incidental, or consequential loss arising from your use of our website or products.
This includes loss related to website downtime, delivery delays, product misuse, or reliance on general product information.
Nothing in these Terms excludes or limits rights, guarantees, or remedies that cannot be excluded under Australian Consumer Law.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any updated version will be posted on this page with a revised “Last updated” date.
By continuing to use our website after changes are published, you agree to the updated Terms.
Contact Us
For questions about these Terms & Conditions, your order, delivery, returns, refunds, or exchanges, please contact us:
Kamran Fitness
Email: info@kamranfitness.com.au
Phone: 0451 935 647
Address: 4/55 baird avenue matraville NSW 2036